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Administrative Communications CMSInbound & outbound — correspondence management

Full control over official correspondence

Register inbound and outbound transactions, route them between departments, and track them in one unified system — with automatic numbering, Gregorian dates shown with Hijri alongside, and a complete record of every transaction from receipt to closure.

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Features

End-to-end inbound and outbound management

Inbound & outbound registration

Register every inbound or outbound transaction with automatic numbering, attaching documents and enclosures.

Routing & referral

Route transactions between departments and staff, with instructions and comments on every referral.

Live status tracking

Follow each transaction's path in real time — in progress, referred, or completed — with a full timeline.

Gregorian & Hijri dates

Gregorian dates are the basis of transactions and reports, with Hijri displayed alongside to suit official correspondence.

Instant notifications

Alerts for new, referred and overdue transactions, so nothing slips.

Unified search & archiving

Search all correspondence, and archive completed transactions within the DOCCB suite for unified access.

The transaction path

From receipt to closure

Register

The transaction is registered with an automatic number and its documents attached.

Refer

It is referred to the responsible department or employee with instructions.

Track

Its status is tracked, and the system flags any delay.

Close & archive

The transaction is closed and stored with its complete timeline.

Why Administrative Communications

No transaction gets lost again

A unified system that connects your departments and keeps correspondence flowing with full transparency and accountability, from receipt to closure.

  • Clear accountability for every step of a transaction
  • Performance reports and turnaround times per department and employee
  • Fine-grained permissions by department and role
  • Works within the DOCCB suite: approve outbound with DOCCB PDF Signer, and file completed items in DOCCB Archive
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Who is it for?

Every organization that manages official correspondence

GovernmentDepartments and administrative communications units. Universities & schoolsCorrespondence between colleges and departments. Companies & organizationsCorrespondence with authorities, clients and suppliers. Non-profit sectorCorrespondence with supervisory bodies.

Ready to organize your correspondence?

Get a quote tailored to the Administrative Communications CMS.

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